CANCELLATION POLICY

We understand that unforeseen circumstances may arise. Therefore, we offer our registrants the flexibility to cancel for a partial refund or transfer their retreat payment(s) to the next scheduled event, within the following terms.

REFUND:
- Guests will be entitled to a 85% refund of the total cost (per person), with notice at least 90 days prior to the scheduled start date of the Retreat.
- Guests will be entitled to a 50% refund of the total cost (per person), with notice at least 60 days prior to the scheduled start date.
- With notice of cancellation 59 days or less from the scheduled start date, guests will receive a credit for their retreat spot (see credit terms below).

CREDIT:
- Guests who cancel at least 30 days prior to the start date of the retreat will have the option of moving their retreat payment to the following Enlightenment and Evolution Retreat. A $350 transfer fee will apply.
- Guests who cancel at least 15 days prior to the start date of the retreat will have the option of moving their retreat payment to the following Enlightenment and Evolution Retreat. A $650 transfer fee will apply.
- Guests who cancel within 14 days of the start date of the retreat will have the option of moving their retreat payment to the following Enlightenment and Evolution Retreat. A $1200 transfer fee will apply.

No refund will be given on room upgrade purchases or deposits. There are no refunds or pro-rating for arriving later or leaving earlier than the reserved dates despite unforeseen circumstances. Travel insurance is always recommended.

No monetary refund will be given once the option of keeping the credit has been selected. Please note that these transfer options are subject to availability. We appreciate your understanding of these terms and look forward to accommodating your future retreat experience.


HEALTH & ASSUMPTION OF RISK

Attendee states that they have no physical or medical conditions that would adversely affect their ability to stay at Mar de Jade and participate in the Enlightenment & Evolution Retreat. Attending the E&E Retreat at Mar de Jade is at the risk of the participant and as such Mar de Jade and Higher Brain Living LLC/Source Code Meditation/Dr. Michael Cotton/The New Human University are not liable for any injuries incurred while on property. Mar de Jade is dedicated to ensuring the safety of all guests. However, all clients must assume the risk inherent in travel.

Higher Brain Living LLC and Source Code Meditation and The New Human University (the “Company”), its principals, directors, shareholders, employees, agents, promoters, independent contractors, sponsors, volunteer assistants, and others associated with the Company, or any of them (the “Releasees”)and Mar de Jade is not responsible for any unexpected risks or occurrences including those from weather, terrain, wildlife or other force majeure.

CHANGE OF RETREAT DATES

If there is a change of dates for the retreat you are scheduled to attend, your retreat spot will be transferred to the new dates. If you are not able to attend, you may receive a credit for a future stay at another time in accordance with the terms regarding credits, dates, and refunds.

FORCE MAJEURE

Mar de Jade's or the Company's failure to perform any term or condition of this contract as a result of an extraordinary event or circumstance beyond its control such as, but not limited to, acts of God, natural disasters, war, strikes, riots, fires, floods, epidemics, governmental restrictions, power failures, or damage or destruction of any facility, shall not be deemed a breach of this Contract. Mar de Jade reserves the right to cancel the Group Reservation in case of force majeure, in which case the Company reserves the right to cancel individual guest reservations. In this event, no refund is possible. Mar de Jade or the Company is not responsible for any expenses or damages incurred as a result of event cancellation including preparation costs, airline tickets, travel documents or other expenses. Travel insurance is always recommended. All monies related to outstanding services that could not be performed at Mar de Jade as a result of a force majeure event will be credited to the guest’s account and can be used at Mar de Jade upon availability within the 18 months following the cancellation notice in the form of a rescheduled group retreat with the same group leader. The credit is personal to the guest and it is not transferable to any other party.

In the case of force majeure during a retreat, Mar de Jade and the Company will take the best course of action to keep all guests safe as decided by management. This may include emergency evacuation and cancellation of the event. Should a group be evacuated, Mar de Jade and the Company will make its best efforts to provide an option of safe accommodation to the group as long as necessary at the guests’ expense. The guests or their insurance company will cover all monies associated with room and food costs for the time away from the property.